Refund policy
CHELUXÉ Return & Refund Policy
Due to the nature of our cosmetic products, we do not accept returns or exchanges on opened or used items for hygiene and safety reasons.
If your order:
- Arrives damanged
- Is defective
- Contains the wrong item
Please contact us within 7 days of delivery with your order number and clear photos. We'll review your claim and, if approved, send a replacement or issue a refund per request.